Customer Service Representative
--Hunt Gig--
Customer Service Representatives (CSRs) are the front line of communication between businesses and their customers. As a virtual CSR, you’ll handle inquiries, provide product/service information, resolve issues, and ensure every customer feels valued.
Responsibilities
- Respond to customer inquiries via email, chat, or phone.
- Achieve monthly sales objectives
- Escalate complex issues to the appropriate departments.
- Resolve issues efficiently and professionally.
- Master demos of our software
Must Have
- Excellent communication skills (spoken and written).
- Basic computer skills (typing, email, chat tools, etc.).
- Strong problem-solving abilities and patience.
- Ability to multitask and stay organized.
Nice to have
- Experience in writing online content
- Additional languages
- Previous customer service experience is a plus, but not always required.
What's great in the job?
- Great team of smart people, in a friendly and open culture.
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
